TERMS AND CONDITIONS

Dharmanas Yoga – Terms & Conditions

Dharmanas Yoga, operated by Nasthasia GUEDET, is a wellness and yoga retreat provider based in Tenerife. The company offers yoga retreats, classes, Reiki sessions, workshops, and holistic well-being experiences.

By booking any service, the client (“the Guest”) agrees to the following Terms & Conditions.

1. Bookings & Payments

All bookings must be made through official booking platforms (such as BookRetreats or similar platforms) or directly through Dharmanas Yoga.

A deposit of 20% of the total retreat price may be required to secure the reservation.

The remaining balance must be paid in full no later than 30 days before the arrival date.

If the remaining balance is not received by the due date, Dharmanas Yoga reserves the right to cancel the reservation without refund of the deposit.

Unless otherwise stated, deposits are non-refundable.

2. Retreat Inclusions

Only the services explicitly listed in the “What’s Included” section of the retreat description are included in the booking price.

Any activity, excursion, transfer, treatment, meal, or service not clearly specified as included shall be considered excluded and may incur additional charges.

3. Accommodation

Accommodation is provided as described in the retreat listing.

Occupancy is limited to the number of guests specified for each accommodation type (maximum two guests per apartment unless otherwise stated).

Guests are expected to respect the property, furnishings, and equipment. Dharmanas Yoga reserves the right to charge for any damage, excessive cleaning, or loss caused by negligence or inappropriate behavior.

4. Retreat Experience & Schedule

Yoga sessions, meals, and activities may take place outdoors and in natural environments.

The retreat schedule is flexible and may be adjusted or modified according to:

  • weather conditions

  • the needs, energy, and rhythm of the group

  • logistical or organizational requirements

  • safety considerations

  • unforeseen circumstances beyond our control

Dharmanas Yoga reserves the right to adapt class times, activities, teachers, locations, meals, or daily schedules when necessary to ensure the best possible retreat experience.

Such adjustments are considered part of the retreat experience and do not entitle Guests to refunds or compensation.

5. Weather Conditions

By booking, Guests acknowledge that the retreat takes place in a natural outdoor environment.

Weather conditions, including but not limited to wind, rain, ocean climate, heat, humidity, or other environmental factors, are beyond the control of Dharmanas Yoga and shall not constitute valid grounds for complaints, compensation, cancellation, or refunds.

6. Meals

Meals are provided only as specified in the retreat listing.

Any meals not expressly included (for example Sundays, free days, or personal outings) remain the responsibility of the Guest.

Any dietary restrictions, allergies, intolerances, or special meal requests must be communicated before booking the retreat.

Dharmanas Yoga will make reasonable efforts to accommodate dietary preferences or restrictions when communicated in advance, but cannot guarantee the absence of allergens or cross-contamination.

7. Reiki & Individual Sessions

Included individual sessions (such as Reiki treatments or private consultations) must be booked and scheduled before arrival and remain subject to availability.

Missed appointments or late arrivals without prior notice may be considered forfeited and may not be rescheduled or refunded.

8. Optional Activities

Optional activities such as surfing, excursions, massages, or external workshops are not included unless expressly stated otherwise.

Availability of optional activities depends on external providers, weather conditions, and operational circumstances, and therefore cannot be guaranteed.

9. Health, Responsibility & Behavior

Guests participate voluntarily in all activities and are responsible for ensuring they are physically and mentally fit to participate.

Guests must inform Dharmanas Yoga of any relevant medical conditions, injuries, allergies, or limitations prior to the retreat.

Dharmanas Yoga reserves the right to refuse participation or remove any Guest whose behavior is disruptive, unsafe, abusive, illegal, or negatively impacts the experience of others. In such cases, no refund shall be provided.

10. Complaint Policy

Any issue, concern, or dissatisfaction must be communicated promptly during the retreat so that reasonable efforts can be made to resolve the matter on-site.

Complaints submitted only after departure, without prior opportunity for resolution, may not be considered.

11. Cancellation & Refund Policy

Cancellation policies follow the terms agreed upon at the time of booking and/or the conditions of the booking platform used.

Deposits are non-refundable unless otherwise required by applicable law.

For cancellations made 20 days or less before the arrival date, Guests may choose one of the following options:

  • receive a refund of 50% of the total amount paid, or

  • receive a credit corresponding to the amount paid, valid for a future retreat within 3 months from the original retreat start date

Retreat credits are non-transferable and subject to availability.

Dharmanas Yoga reserves the right to adjust retreat prices, schedules, accommodations, teachers, activities, or inclusions when necessary due to operational, seasonal, or external factors.

In the event of a rebooking using retreat credit, any difference in retreat pricing may be charged accordingly.

Once the retreat has commenced and services have begun to be delivered (including accommodation, meals, classes, or sessions), no refunds shall be issued for unused services, voluntary departure, missed activities, or personal schedule changes.

12. Force Majeure

Dharmanas Yoga shall not be held liable for failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to:

  • severe weather conditions

  • natural disasters

  • pandemics or epidemics

  • government restrictions

  • strikes or transportation disruptions

  • power outages

  • political instability

  • acts of God

Under such circumstances, refunds, compensation, or reimbursements may not be possible.

13. Liability Waiver

Participation in all activities is undertaken at the Guest’s own risk.

Dharmanas Yoga shall not be liable for any injury, illness, accident, loss, theft, damage, delay, or expense incurred during the retreat except where liability is proven under applicable law due to gross negligence or intentional misconduct.

Guests are strongly encouraged to obtain adequate travel, medical, and cancellation insurance prior to arrival.

14. Personal Data Protection

Personal information collected during the booking process is used solely for reservation management, communication, and retreat organization purposes.

Dharmanas Yoga does not sell or share personal data with unauthorized third parties, except where legally required.

15. Acceptance of Terms

By booking a retreat or service with Dharmanas Yoga, the Guest confirms that they:

  • have read and understood the retreat description and these Terms & Conditions

  • accept all conditions stated herein

  • understand the nature of the retreat experience offered

  • participate voluntarily and at their own responsibility

Final Note

Dharmanas Yoga offers simple, nature-based, authentic, and non-luxury retreat experiences focused on well-being, connection, and mindful living.

By booking, Guests acknowledge and accept the nature, environment, and spirit of the experience provided.